At Victorieux, we value and respect your privacy. This Privacy and Cookie Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our site, you agree to the terms outlined below.

1. Information We Collect

We collect various types of personal information when you interact with our website or services, including but not limited to:

> Personal Information:

  • Name, email address, phone number, billing and shipping address, and payment details when you place an order.

> Account Information:

  • If you create an account with us, we collect details such as your username and password.

> Browsing Data:

  • Information about how you use our website, including your IP address, browser type, browsing patterns, and device information.

> Communication Data:

  • Any information you provide when you contact our customer service team or participate in surveys, contests, or promotions.

2. How We Use Your Information

We use your information for various purposes, including:

> Order Processing:

  • To process your orders, manage payments, and arrange delivery.

> Customer Service:

  • To provide customer support and respond to your inquiries.

> Personalization:

  • To personalize your shopping experience and recommend products based on your preferences.

> Marketing:

  • To send you promotional offers, newsletters, and information about our products, only if you’ve opted-in to receive such communications.

> Improvement of Services:

  • To analyze your use of the website and improve our services and user experience.

> Legal Requirements:

  • To comply with applicable laws, legal obligations, and protect against fraud.

3. Sharing Your Information

We may share your information with trusted third parties, including:

> Service Providers:

  • Companies that help us fulfill orders, process payments, and deliver products to you.

> Analytics & Marketing Partners:

  • Third-party platforms that assist with tracking website usage, delivering targeted advertising, and performing analytics.

> Legal Authorities:

  • When required by law or for legal proceedings, we may disclose your information to government authorities or law enforcement.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes using encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user, you have certain rights regarding your personal information:

> Access & Correction:

  • You may access, correct, or update your personal information at any time by logging into your account or contacting us.

> Deletion:

  • You have the right to request the deletion of your personal data under certain conditions.

> Opt-Out:

  • You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in each email or by contacting us directly.

> Cookie Preferences:

  • You can manage your cookie preferences through your browser settings.

6. Cookie Policy

Cookies are small files stored on your device that help us enhance your browsing experience. We use cookies for the following purposes:

> Essential Cookies:

  • Required for website functionality, such as remembering your login details and items in your shopping cart.

> Performance Cookies:

  • Help us understand how visitors use our website, allowing us to improve its functionality.

> Targeting & Advertising Cookies:

  • Used to display relevant advertisements and measure the effectiveness of our marketing campaigns.

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review the policy periodically to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy, or if you would like to exercise any of your rights, please contact us at:

Victorieux Customer Support

Email: hello@victorieuxkids.com

We are committed to protecting your privacy and ensuring that your experience with Victorieux is safe and secure.